We would like to take a moment to bring our valued fans and customers an important announcement regarding the Square Enix Account Transfer process. We will be extending the transfer cut-off date until we are able to implement a series of easier payment options to the system.
Click here for further details on these improvements.
You, the community, have clearly expressed your dissatisfaction with our billing system transition—and we are listening. We now understand that the options we presented you did not meet the level of service you have come to expect from Square Enix, so we have been working hard to address these concerns.
Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
– New credit card payment options for Crysta [Available Now]
– The ability to specify exactly how much Crysta you want to buy [Early Fall]
– New recurring payment credit card options [Mid Fall]
We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible.
Also in the days to come we’ll reveal details for new offers and incentives to help ease your transition to the new system.
We sincerely thank you for your continued support of FINAL FANTASY XI.
FINAL FANTASY XI North American Online Producer