Recovery from PlayOnline Login Difficulties (Jul. 3)

4 Jul 2012
0

During the following time, PlayStation2 users were unable to login to PlayOnline and its contents. This was caused by technical difficulties experienced by Sony Computer Entertainment America LLC’s DNAS system, but we are pleased to announce that the issue has been addressed.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Jul. 3, 2012 from 17:38 to 21:49 (PDT)

[Details]
PlayStation2 users experienced the following issues:
– Unable to login to PlayOnline and its contents
– Unable to install or reinstall the PlayOnline Viewer or FINAL FANTASY XI.

[Affected Service]
– PlayOnline
* Customers playing on Windows or Xbox 360 were not affected by this issue.