[NA] An Announcement for Customers Currently on the 90-Day Subscription Plan

As we previously announced, we wish to inform our customers that we will be discontinuing the 90-day subscription option on Saturday, June 30, 2012. Beginning Sunday, July 1, 2012 we will only offer a 30-day subscription plan.

Unfortunately, if a customer currently on the 90-day subscription plan reaches the end of their billing cycle after the discontinuation of the subscription option, they will not automatically be switched over to the 30-day subscription plan. Instead, their subscription plan will be canceled and prevent the customer from logging into FINAL FANTASY XIV.

We therefore would like to ask our customers who are currently on the 90-day subscription plan to update their contract period to “30 days” using one of the methods listed below.

– How to change your contract period while your recurring option is still active

1. Log in to the Square Enix Account Management System 2. Select “Select Service” under “Services and Options”
3. Select “FINAL FANTASY XIV”
4. Select “Options List” for the appropriate service account 5. Select “Update” to the right of “Period Length” under “Payment Details”

– How to reactivate your recurring option after it is canceled
* Please note that customers will only be able to select the 30-day subscription option

1. Log in to the Square Enix Account Management System 2. Select “Select Service” under “Services and Options”
3. Select “FINAL FANTASY XIV”
4. Select “Options List” for the appropriate service account 5. Select “Update” to the right of “Period Length” under “Payment Details”
6. Select a recurring option you wish to reactivate from “Options Cancelled / To be Cancelled” and then click “Reactivate”

Square Enix Account Management System
http://sqex.to/YUH

We apologize for any inconvenience this may cause and thank you for your understanding.