In the future, if you wish to have an item lost during technical difficulties reimbursed, please go to the Information section after recovery is made and check if the problem was due to difficulties with the database equipment, in which case reimbursement is possible. You can then contact a GM who will investigate your case and reimburse any items that can be restored.
As of this announcement, there have been 4 technical difficulties confirmed on the database equipment.
– Aegis
http://forum.square-enix.com/ffxiv/threads/41013
– Balmung
http://forum.square-enix.com/ffxiv/threads/41171
– Hyperion
http://forum.square-enix.com/ffxiv/threads/41021
– Sargatanas
http://forum.square-enix.com/ffxiv/threads/42179
We deeply apologize for the inconvenience caused by these technical difficulties.