The issue is currently being looked into and new updates will be announced as soon as they are available.
Please be advised that the European GMs will not be able to answer calls during this time. For urgent issues, the North American GM petition service will be operating as normal and users may still place GM calls. However, please note that this service will only be available in English and there may be some delays until the GM calls are answered.
We apologise for the inconvenience and thank you for your cooperation and understanding in this matter.
[Date & Time]
Oct. 18, 2011 from 17:30 (GMT)
The European GM petition service for FINAL FANTASY XI and FINAL FANTASY XIV will be unavailable
FINAL FANTASY XI
FINAL FANTASY XIV