Registration Server Maintenance (Aug. 31)

The PlayOnline registration server will be unavailable due to maintenance at the following time. During this period, users who have not performed the Square Enix account transfer process will be unable to cancel their accounts.

Also, if there is a problem with your payment method, you may be automatically disconnected from the game during the maintenance period. To avoid this, please complete the Square Enix account transfer process in advance.

The deadline for transfers has not yet been determined, but is planned for mid fall 2011*. Accounts that have not been transferred by the deadline will have their subscriptions will be forcibly ended and access to FINAL FANTASY XI will not be possible until the transfer is complete.
*Note: We have extended the transfer cut-off date from the original deadline of Aug. 31 in order to implement payment option improvements. Please visit for more details.

* Users who have completed the Square Enix account transfer will not be affected by this maintenance.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Phase 1
From Aug. 31, 2011 23:50 to Sep. 1, 2011 4:00 (PDT)

Phase 2
Sep. 2, 2011 from 0:00 to 4:00 (PDT)
* Maintenance completion time may be subject to change.

[Affected Services]
Customers using PlayOnline who have not completed the transfer.

PlayOnline registration server maintenance for the billing cycle.

* PlayOnline and all PlayOnline services not listed above will remain accessible.