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Square Enix Account Billing Technical Difficulties (Aug. 18)

19 Aug 2011

Due to technical difficulties involving our payment processor, some customers may experience delays in charges being processed for recurring subscriptions of FINAL FANTASY XI. Billing anniversary dates will not be affected by this issue.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
From Jul. 27, 2011 00:30 (PDT)

[Detail of Issue]
Recurring subscription processing delayed for some customers

Billing processor technical issue

[Affected Service]
Square Enix Accounts