PlayOnline Billing Issue (Jul. 6)

In our previous announcement, Registration Server Maintenance Technical Issues (Jul.2), we asked players to
reactivate their Content IDs if they had been erroneously cancelled. However, some players were charged twice
when they reactivated their accounts. Refunds for these erroneous charges are currently being performed
and expected to be completed within the next few days.

We deeply apologize for the continued inconvenience and thank you for your patience and understanding.