Due to some technical difficulties involving our payment processing partner during the monthly registration server maintenance that took place from Jul. 2, 2011 00:00 to 08:30 (PDT), we have confirmed that a number of users have had their Content IDs cancelled erroneously. Regretfully, because our payment processing partner has already processed these accounts, we are having some difficulty undoing these cancellations at the moment.
In the mean time, if your account has been erroneously cancelled, we ask that you please perform a Content ID reactivation from your PlayOnline Viewer.
We deeply apologize for this inconvenience and thank you for your patience and understanding.